AGA is committed to providing quality services to you and this policy
outlines our ongoing obligations to you in respect of how we manage your
adopted the National Privacy Principles (NPPs) contained in the Privacy Act
1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use,
disclose, store, secure and dispose of your Personal Information.
A copy of
the Australian Privacy Principles may be obtained from the website of The
Office of the Federal Privacy Commissioner.
By using any
definitions as outlined in our terms and conditions
Subscribers will be able to upload photos, submit reviews (depending on the
level of Subscription), access the AGA Showroom functions and perform other
functions in accordance with the level of Subscription. When Subscribing on the
AGA Showroom we will require some personal information to be submitted,
including (depending on your level of Subscription) your address, first name,
last name, email address, company name, phone number, licence number, password,
which is used to protect your account from unauthorised access. AGA Showroom
Subscribers will be able to contact us to report any listing, review, comment
or any other content on the AGA Showroom as inappropriate.
Showroom Subscribers will be able to search and sort listings, review articles,
view photos and view other publicly accessible pages on the AGA Showroom. Non AGA
Showroom Subscribers will also be able to contact us to report any listing,
review, comment or any other content on the AGA Showroom as inappropriate.
What is Personal Information and why do we collect it?
Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect include: names, addresses, position
titles, email addresses, phone, facsimile numbers identification information,
payment and transaction details, age and interests based on interactions with the
Personal Information is obtained in many ways including interviews,
correspondence, your reviews, your profile information provided, the ratings on
listings you post, by telephone and facsimile, by email, use of the AGA
Showroom functions, via the AGA Showroom, from your website, from media and
publications, from other publicly available sources, from cookies, any other
information you post/share through the AGA Showroom and from third
parties. We don’t guarantee website links or policy of authorised third
We collect your
Personal Information for the primary purpose of providing our services to you,
providing information to our clients and marketing. We may also use your
Personal Information for secondary purposes closely related to the primary
purpose, in circumstances where you would reasonably expect such use or
disclosure. You may unsubscribe from our mailing/marketing lists at any time by
contacting us in writing.
collect Personal Information we will, where appropriate and where possible,
explain to you why we are collecting the information and how we plan to use it.
Information and Content uploaded to AGA Showroom
information, reviews, comments, replies to reviews and/or photographic
content/information in which you voluntarily post on the AGA Showroom through
any means including but not limited to listing reviews, messages and your
profile becomes publicly available and can be collected and used by other
users. If you submit personally identifiable information to us through the AGA
Showroom, we use your personal information to operate, maintain, and provide to
you the general and personalised features and functionality of the AGA Showroom,
and to process any activity or correspondence you send to us. Any reviews or
photographs that you submit to the AGA Showroom may be redistributed through
the internet and other media channels, and may be viewed by the general public.
We do not
use your email address or other personally identifiable information to send
commercial or marketing messages without your consent or except as part of a
specific program or feature for which you will have the ability to opt-in or
opt-out. We may, however, use your email address without further consent for
non-marketing or administrative purposes, such as notifying you of any AGA
Showroom changes or for customer service purposes. We use both your personally
identifiable information and certain non-personally-identifiable information
(such as anonymous user usage data, cookies, IP addresses, browser type,
clickstream data, etc.) to improve the quality and design of the AGA Showroom
and to create new features, promotions, functionality, and services by storing,
tracking, analysing, and processing user preferences and trends, as well as
information to: (a) store information so that you will not have to re-enter it
during your visit or the next time you visit the AGA Showroom; (b) provide
custom, personalized content and information; (c) monitor the effectiveness of
our marketing campaigns; (d) monitor aggregate metrics such as total number of
visitors, pages viewed, etc.; and (e) track your entries, submissions, and
status in promotions, sweepstakes, and contests.
Publicly Available Information
become a Subscriber of the AGA Showroom, some information about your account
and your account activity may be provided to other users of the AGA Showroom.
The information may include the date you opened your account, the date you last
logged into your account, the country and the number of reviews or photos you
have posted. Your account name (not your email address) is displayed to other
users when you engage in certain activity on the site, such as you upload
photos, reviews you post and/or reply to reviews. Other users may be able to
contact you through messages and/or the review system of the AGA Showroom. You
may also add personal information on your profile data that will be displayed
to other users. This information may include, but is not limited to a profile
picture, you name, gender, etc. If you choose to include particular information
on your profile, then this information and your activity associated with this
information will be displayed to other users and may be aggregated and shared
with any other user. Such shared activity may include what are your favourite
listings, the ratings you have provided for any one or all the listings and/or
any photographs or other media you have submitted. Reviews, photographs and/or
any other media/information that you submit to the AGA Showroom may be
redistributed through the internet and other media channels, and may be viewed
by the general public.
decline to submit personally identifiable information through the AGA Showroom,
however, you can still view listing reviews and browse the AGA Showroom. In
this case, we may not be able to give you access to certain AGA Showroom
features. You may be able to update or correct your personal profile
information (apart from your email account) at any time by visiting your
account profile page though your dashboard.
information is defined in the Privacy Act to include information or opinion
about such things as an individual’s racial or ethnic origin, political
opinions, membership of a political association, religious or philosophical
beliefs, membership of a trade union or other professional body, criminal
record or health information.
information will be used by us only:
reasonable and practicable to do so, we will collect your Personal Information
only from you. However, in some circumstances we may be provided with
information by third parties. In such a case we will take reasonable steps to
ensure that you are made aware of the information provided to us by the third
record information when you use the AGA Showroom including but not limited to,
reviews posted, your favourite listings, the contacts you communicate with, the
frequency and size of data transfers, as well as information you display or
click on the AGA Showroom (including UI elements, settings, and other
information). If you are logged in, we may associate that information with your
account. We may use clear GIFs in HTML-based emails sent to our users to track
which emails are opened by recipients.
Disclosure and Sharing of Personal and/or Usage Information
Personal Information may be disclosed in a number of circumstances including
purpose of providing a more streamlined experience for you we may share your
personal information with AGA subcontractors specifically hired to assist with
data processing, data analysis, information broking, credit reporting, online
computing, printing, contact centre, improvement of the AGA Showroom
functionality, legal, accounting, business consulting, marketing, research,
auditing, archival, delivery, security, investigation, and mailing services.
subcontractors with whom we share your personal information will need to agree
to protect the privacy and security of your personal information, and use it
only for the purpose for which it is shared.
Security of Personal Information
Personal Information is stored in a manner that reasonably protects it from misuse
and loss and from unauthorised access, modification or disclosure.
Personal Information is no longer needed for the purpose for which it was
obtained, we will take reasonable steps to destroy or permanently de-identify
your Personal Information. However, most of the Personal Information is or will
be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
access the Personal Information we hold about you and to update and/or correct
it, subject to certain exceptions. If you wish to access your Personal
Information, please contact us in writing.
AGA will not charge any fee for your access request, but may charge an
administrative fee for providing a copy of your Personal Information.
In order to
protect your Personal Information we may require identification from you before
releasing the requested information.
Maintaining the Quality of your Personal Information
It is an
important to us that your Personal Information is up to date. We will take
reasonable steps to make sure that your Personal Information is accurate,
complete and up-to-date. If you find that the information we have is not up to
date or is inaccurate, please advise us as soon as practicable so we can update
our records and ensure we can continue to provide quality services to you.
may change from time to time and is available on the AGA Showroom.
If you have